Position: Operations Manager
Location: Lagos, Nigeria
Employment Type: Full-Time
Job Description:
- Supervise and coordinate daily hotel operations to ensure smooth service delivery
- Monitor quality control standards across departments, including housekeeping, maintenance, and security
- Develop and enforce operational policies and procedures
- Collaborate with department heads to enhance efficiency and guest satisfaction
- Manage vendor relationships and oversee procurement processes
- Ensure compliance with health, safety, and regulatory guidelines
Job Specification
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum of 7 years experience in hotel operations, with at least 3 years in a managerial role
- Strong organizational and leadership skills
- Ability to analyze operational data and implement performance improvements
- Experience in managing multi-departmental teams and coordinating cross-functional operations
Application Process:
Interested candidates should submit their CV and a cover letter to careers@hotelconsultant.com.ng with the position applied for as the subject line. Only shortlisted candidates will contacted for the next step. Participation in our recruitment process is absolutely free. Interested candidates are advised to personally apply.