Position: Front Office Manager Location: Lagos, Nigeria Employment Type: Full-Time Job Description Manage front desk operations, ensuring a seamless check-in and check-out process Train and supervise front office staff to deliver outstanding customer service Oversee reservation systems and ensure optimal room occupancy Handle guest inquiries, requests, and complaints professionally Implement procedures to enhance guest satisfaction and operational efficiency Maintain accurate […]

Position: Lounge Manager Location: Lagos, Nigeria Employment Type: Full-Time Job Description: Oversee the daily operations of the hotel lounge and ensure a premium guest experience Develop and implement service standards to maintain a luxurious and welcoming atmosphere Train and manage lounge staff to provide exceptional customer service Monitor lounge inventory, including beverages and supplies, and coordinate with suppliers Plan and […]

Position: Operations Manager Location: Lagos, Nigeria Employment Type: Full-Time Job Description: Supervise and coordinate daily hotel operations to ensure smooth service delivery Monitor quality control standards across departments, including housekeeping, maintenance, and security Develop and enforce operational policies and procedures Collaborate with department heads to enhance efficiency and guest satisfaction Manage vendor relationships and oversee procurement processes Ensure compliance with […]

Position: General Manager Location: Lagos, Nigeria Employment Type: Full-Time Job Description: Provide strategic leadership and oversee all hotel operations to ensure exceptional guest experiences Develop and implement business strategies to achieve revenue and profitability targets Maintain high standards of service excellence and brand consistency Oversee budgeting, financial planning, and cost management Build and lead a high-performing team, ensuring staff development […]